On the Cytracom Desktop App, allow the audio device for the ringer to be set separately from the audio device used while in a call. This would make the Cytracom Desktop App operate in a similar manner as any standard desk phone or mobile phone: the ringer is heard through a speaker (one audio device), and, once the call is answered, the caller is heard through an earpiece/headset (another, audio device, different than the ringer).